Whether an employee is experiencing marital issues, caring for an elderly parent, raising a teenager, or dealing with other stressors at home, the strain of personal problems can result in decreased productivity. Therefore, as an employer, it is much more beneficial and cost-effective to address personal issues rather than ignore them.

Our Services


We offer a diverse array of topics. Our most requested include harassment, drug & alcohol, stress management, change management, and effective communication. We will customize training classes to meet your needs. For a complete topic list, click here.

Myers-Briggs Type Indicator

Utilizing the world’s most widely used and trusted tool for improving work life, we coach teams, managers, and line staff to improve individual performance, develop leadership, encourage team building, and reduce conflict. This is done through individual and group sessions.

Pre-Hire Assessment

We conduct pre-hire assessments using the California Psychological Inventory (CPI) 260, a personality assessment that describes and predicts what people will say or do in specific contexts. With over 50 years of use, this is a reliable, powerful leadership, development, and selection tool. The assessment measures 29 distinct psychological areas grouped in categories like dealing with others, self-management, motivations and thinking style, personal characteristics, and disposition at work.

Mandatory Referrals

A workplace-based referral requires an employee to utilize EAP services after violating a stated company policy.

Management Support Group

Up to 15 of your managers/supervisors can participate each month in a one-hour session focusing on a variety of managerial topics at your location. These sessions are facilitated by our EAP counselor/trainer.

Conflict Mediation

Mediation is a process designed to support and guide parties engaged in a work-related conflict. Participants are assisted in clarifying their concern, establishing goals, and implementing clear steps toward agreed-upon actions. Follow-up meetings are designed to ensure that goals are met and progress is made toward positive change.

Leadership Skills Coaching

Leadership Skills Coaching is a tool to maximize performance, commitment, and leadership abilities among valued employees. This one-on-one process helps companies develop their key people, giving them appropriate business skills to succeed in their positions and benefit the organization overall.

Policy and Procedure Development

Penn Foundation’s EAP will provide consultation services as well as samples of policies and procedures that could be used to assist in the development of policies regarding the EAP program.

Substance Use Dept of Transportation Assessments

A Substance Abuse Professional (SAP) will evaluate the employee who tested positive on a pre-employment, post-accident, reasonable suspicion, or random drug or alcohol test. The SAP will follow the DOT procedures of evaluation, recommendations, referral, and follow-up as required in DOT Regulation 49 C.F.R. Part 40.

Crisis Support/Critical Incident Stress Management

Trained counselors are available to respond quickly to individual or organizational crises at your company. Our crisis support services include management consultation, defusings, debriefings, on-site counseling, and follow-up services. Examples of critical events include natural or man-made disasters, workplace accidents, robberies, sudden deaths, and workforce reductions or other workplace transitions.

Coping with Workforce Reductions

We can assist your company with the difficult task of reducing your workforce.

  • Management support and guidance
  • On-site debriefings and counseling for employees who have been let go, as well as for those who remain
  • Individual counseling and debriefing in our office
  • Training employees on managing change
  • Outplacement services
    • Career exploration
    • Resume writing
    • Interview coaching
    • Job search strategies