Conflict Mediation

Conflict Mediation

St. Luke’s Penn Foundation’s Employee Assistance Program (EAP) offers support in dealing with workplace conflict. We offer a confidential, cost-effective process that fosters communication and a problem-solving approach that empowers the individuals involved to work collaboratively through their differences.

In a safe, confidential environment, individuals talk through the issue, establish goals, and define clear action steps toward the agreed-upon goals. Follow-up meetings are also set to ensure that goals are met and progress is made toward positive change.

Benefits of workplace mediation include:

  • Encourages individuals to be more open to compromise
  • Maintains and improves relationships
  • Avoids the costs of defending employment tribunal claims
  • Enhances communication
  • Fosters an improved working relationship

For more information, email