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Residential Specialist

Position Overview

The responsibilities of the Residential Specialist in the Village of Hope Housing Program include instruction and supervision of residents in their daily activities, according to their individual needs and the goals of their individualized residential services plans. The Specialist provides on-site coverage and assists in performing routine resident-care duties and promotes a positive and supportive environment. Additionally, the Specialist works closely with an assigned group of residents, providing support around the assessment of needs, the development of individualized and program goals, and coaching them as they progress on their goals and recovery.

Hours: Full-time (Friday 3:00pm-Saturday 11:00pm and Sunday 3:00pm-11:00pm - 33 hours awake and 7 hours asleep)

Essential Job Responsibilities

  • Partners with assigned residents to assess needs from a strengths-based perspective and supports residents in meeting those needs. The Specialist assists each assigned residents in determining personal goals around the programmatic areas of future housing, sustainable income, and holistic wellness and recovery.
  • In partnership with residents, monitors and reviews individualized and program goals for all assigned residents. Provides recovery-oriented counseling as evidenced by utilization of active listening skills and other motivational enhancement techniques to engage with assigned residents and facilitate change and growth. Coaches and supports assigned residents around barriers and opportunities for growth, and celebrates their successes with them.
  • Collaborates and communicates with other treatment and rehabilitation services and natural supports identified by the resident, e.g., family members, sponsors, etc., in order to effectively monitor progress on goals, and to problem-solve barriers.
  • Maintains assigned residents’ residential charts.
  • Partners with residents in teaching independent living skills, e.g., cooking, menu planning, grocery shopping, money management, cleaning, laundry, personal hygiene, etc.
  • Coaches and/or supervises residents in performing daily activities according to individual need including providing transportation for necessary activities as needed.
  • Maintains medication logs.
  • Conducts urine drug screens/breathalyzer screens per Program policy.
  • Conducts room, property, community area, and vehicle searches per Program policy.
  • Provides crisis intervention as needed.


  • A Bachelor’s Degree in the human services field.
  • One year of experience in a human services agency working with persons with mental health or substance use issues or one year experience in mental health or substance use personal recovery preferred.
  • Valid Pennsylvania driver’s license with good driving record.
  • A Pennsylvania Criminal Record Check, a Pennsylvania Child Abuse History Clearance and a FBI Criminal History Background Check required.

Penn Foundation is an equal opportunity employer