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Recovery Coach

Position Overview

The Recovery Coach works in partnership with service participants to facilitate individual mental health and co-occurring substance use recovery including community integration and role development. Supportive services include engagement, assertive outreach, crisis intervention, strengths-based assessment and recovery planning, support network building, and mentoring/coaching/ instruction in the exploration and use of community resources with participants meeting the service criteria described in Pennsylvania Code Title 55, Chapter 5221 and in accordance with Penn Foundation policy.

Hours: Full-time

Essential Job Responsibilities

  • Provide individualized recovery coaching services at community locations such as home, work, street, or school as needed and clinically appropriate.
  • Provide services based on a holistic approach to wellness and psychiatric rehabilitation to include recovery-oriented engagement and cooperative partnership development; community-based outreach; assessment of strengths and needs; stage of change-matched recovery education and integrated wellness planning; and provision of vision-driven hope, encouragement, and support in experiencing community resource exposure/linkage/acquisition and reciprocal integration opportunities.
  • Assist participants in choosing, getting, and keeping self-determined life goals and roles including providing assistance with developing the skills and resources defined in the individualized recovery/integrated wellness plan that will meet their basic needs (housing, food, education/vocational services, medical care, financial entitlements and social support) and maximize their potential for successful and satisfying community living.
  • Assist participants in identifying triggers, risk factors and other potential challenges to their recovery plan and create with the participants strategies to address these issues.
  • Educate participants regarding tools and opportunities for self-advocacy.
  • Function as the external team leader and ensure coordination and collaboration with all involved treatment and rehabilitation staff and applicable community members in each participant’s support team.
  • Identify the natural supports that already exist within the daily experience of participants and determine with the participants how to elevate/enhance this support including participation in mutual aid/peer support.
  • Provide required number of available hours in billable, direct service activity.
  • Maintain a flexible work schedule, including evening and weekend hours as needed to meet the needs of referrals, participants, and the department.
  • Participate in rotating on-call services as required.
  • Utilize de-escalation and crisis diversion skills and strategies to support participants who are in crisis in addition to crisis planning prior to a crisis takes place. If hospitalization cannot be avoided, support participant through hospitalization and act as liaison with hospital and treatment team to ensure safe and smooth transition back to the community.
  • Complete required agency, county, state, and funding source documentation of Recovery Coaching/Blended Case Management services in a thorough and timely fashion.


  • A bachelor’s degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, nursing, other related social sciences, criminal justice, theology, nursing, counseling, or education; OR a registered nurse.
  • Valid Pennsylvania Driver’s License with good driving record.
  • A Pennsylvania Criminal Record Check, a Pennsylvania Child Abuse Clearance and a FBI Criminal History Background Check.

Penn Foundation is an equal opportunity employer