Director of Emergency Services
The employee is responsible for the overall management of Crisis Services—including the maintenance of adequate staffing for this 24/7 service, the supervision of employees working in Crisis Services, quality improvement, and the coordination of services with Grand View Hospital personnel. The employee is also responsible for providing crisis assessments; treatment recommendations; information and referral for follow-up treatment; and assistance in connecting individuals and families to recommended treatment.
Essential Job Responsibilities
- Maintain adequate staffing for 24/7 Crisis Services. Recruit, hire and orient all new employees.
- Schedule quarterly Crisis Services supervisory meetings. Meet with individual employees as needed to address job performance issues.
- Compile monthly Crisis Services statistics for Bucks County MH/MR and Penn Foundation.
- Complete quarterly quality improvement monitor for Completeness of Assessments
- Coordinate crisis assessments with Department of Emergency Medicine personnel at Grand View Hospital and Penn Foundation psychiatrists.
- Develop Crisis Services budget in cooperation and consultation with the Chief Financial Officer. Monitor monthly budget reports to assure that revenue and expenses are within budgetary expectations.
- Complete assessments of individuals presenting in the Department of Emergency Medicine at Grand View Hospital with mental, co-occurring or substance abuse disorders. (Crisis assessments will be reviewed quarterly utilizing the Assessment monitor)
- Engage family and significant others in crisis assessments when available and provide information about findings with treatment recommendations.
- Establish treatment recommendations and refer to appropriate levels of care. Complete prior-authorizations for individuals requiring inpatient treatment; locate a hospital bed; and arrange transportation as needed.
- Maintain cooperative relationships with referral sources including county agencies, insurance companies and psychiatric hospitals.
- Masters degree in human service related field; license preferred
- Previous supervisory experience
- Ability to multitask and prioritize work
- Knowledge of involuntary commitment process
- A Pennsylvania Criminal Record Check, a Pennsylvania Child Abuse History Clearance and a FBI Criminal History Background Check.
Penn Foundation is an equal opportunity employer