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Director of EAP

Position Overview

This position is responsible for the overall management of the Employee Assistance Program including development, managing the budget, marketing, and growing the program as well as the hiring and supervision of staff.

Hours: Full-time

Essential Job Responsibilities


  • Manages Employee Assistance Program.
  • Supervises all EAP staff and assures their professional development.
  • Plans and leads weekly team meetings.
  • Manages timekeeping system and approval of weekly hours.
  • Designs EAP to meet new trends in field and respond to business needs.
  • Develops yearly EAP Budget and Annual Plan.
  • Maintains up-to-date statistics.
  • Issues contracts with businesses and providers.
  • Recruits, contracts and maintains relationships and paperwork including billing and budgeting with subcontractors.


  • Develops goals for growth, plan strategies and actively seek new contracts
  • Works actively with Marketing with regard to growth strategies.
  • Presents as needed to local community groups and potential corporate clients.
  • Promotes positive image of the EAP Program in the community.


  • Works closely with key stakeholders in the promotion of EAP services.
  • Consults with personnel managers and supervisors.
  • Coordinates employee orientations, trainings and Crisis Incident Debriefings.
  • Performs regular communication to and contact with EAP Companies. (i.e. quarterly newsletters, contract renewal emails, site visits and virtual meetings)


  • Masters Degree in Business, Marketing, or Health Administration preferred.
  • CEAP and CAC desirable but not essential.
  • Skills and experience – must posses a minimum of five years of progressively successful EAP sales and marketing experience.
  • Exceptional interpersonal organizational skills and demonstrated ability to supervise professional staff.
  • A Pennsylvania Criminal Record Check, a Pennsylvania Child Abuse History Clearance and a FBI Criminal History Background Check.

Penn Foundation is an equal opportunity employer