Blended Case Manager
The Blended Case Manager works in partnership with service participants (Children, Adolescents) and their families and/or identified support system to facilitate individual mental health and co-occurring substance use recovery including community integration and role development. Supportive services include engagement, assertive outreach, crisis intervention and diversion, strengths-based assessment and recovery planning, support network building, and mentoring/coaching/ instruction in the exploration and use of community resources with participants/families meeting the service criteria described in Pennsylvania Code Title 55, Chapter 5221 and in accordance with Penn Foundation policy.
Essential Job Responsibilities
- Provide individualized case management services based on a psychosocial psychiatric rehabilitation approach including community/home visits, assessment of strengths and needs, recovery-oriented engagement and cooperative partnership development, aggressive outreach, community resource linkage/acquisition and individualized stage of change-based service planning at community locations such as home, work, street, or school as needed and clinically appropriate.
- Seek out and assist participants and parents/guardians of child participants in obtaining and maintaining skills and resources defined in the service plan that will provide for their basic living needs such as housing, food, education/vocational services, medical care, financial entitlements and social support.
- Work cooperatively with participants and parents/guardians of child participants to assist them in maximizing their potential for successful community living.
- Maintain monthly required allocated hours in billable, direct service activity.
- Maintain a flexible work schedule, including evening and weekend hours as needed to meet
the needs of referrals, children and families, as well as the department.
- Participate in rotating on-call services as required.
- Utilize de-escalation and crisis diversion skills and strategies to support participants who are in crisis in addition to crisis planning prior to a crisis takes place. If hospitalization cannot be avoided, support participant through hospitalization and act as liaison with hospital and treatment team to ensure safe and smooth transition back to the community.
- Complete required state and funding documentation of targeted case management.
- Maintain valid driver’s license/safe driving record.
- Perform related work as requested/assigned.
- A bachelor’s degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, nursing, other related social sciences, criminal justice, theology, nursing, counseling, or education; OR a registered nurse.
- Able to demonstrate understanding of principles of behavioral health and recovery including principles as they relate to working with people with co-occurring mental health and substance use disorders.
- Able to learn and implement the principles of psychiatric rehabilitation/CSP/CASSP.
- Able to engage and promote effective recovery-oriented working relationships with service recipients through utilization of evidenced-based practices including but not limited to motivational interviewing and stage of change–based interventions.
- Able to work with service recipients and significant others in a professional manner that demonstrates a sincere respect and genuine concern for the person’s welfare.
- A valid PA Driver’s license and good driving record.
- A Pennsylvania Criminal Record Check, a Pennsylvania Child Abuse History Clearance and a FBI Criminal History Background Check.
Penn Foundation is an equal opportunity employer