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ACT Team Leader

Position Overview

The ACT Team Leader establishes, administers, and directs the Assertive Community Treatment team, a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified consumers with severe and persistent mental illnesses; supervises and evaluates staff performance to ensure service excellence and courteous, helpful, and respectful services to program consumers; and functions as a practicing clinician on the team.


Hours: Full-time (Pottstown location)

Essential Job Responsibilities

  • Direct the day-to-day clinical operation of the ACT Team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend, and holiday shifts and on-call hours; lead the daily organizational staff meetings and treatment planning meetings; continuously evaluate the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their needs.
  • Direct and coordinate the client admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist.  Schedule the admission interview; develop and coordinate the initial assessment and initial treatment plan; assign the most appropriate staff to the individual treatment team; and provide clinical supervision of the development of the comprehensive assessment and the treatment plan for each client.
  • Direct and coordinate, for each client, the client-centered comprehensive assessment of psychiatric history, mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; and family structure and relationships.
  • Participate in staff recruitment, interviewing, hiring, termination, work assignments, and orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation and training schedule.
  • Develop and administer the ACT program budget in consultation with the CFO and Accountant assuring that the program budget runs with established parameters.
  • Supervise medical records management assuring maintenance of the medical record in compliance with agency policy, state regulations, Medicaid payment requirements; train staff on medical record requirements; regularly review client assessments, treatment plans, and progress notes written by the staff; and supervise individual staff for medical records mastery.
  • Carry out and document quality improvement activities (outcome measures) and reviews of the program in coordination with the Quality Improvement Director.
  • Develop and maintain program policies and procedures and revise as necessary.
  • Initiate and maintain relationships, in coordination with other staff; with law-enforcement and other human services agencies, and with informal community resources (e.g. landlords, employers).
  • Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and support services to consumers.
  • Perform on-call duty for crisis intervention as needed and for staff supervision and consultation.


  • Master’s Degree in nursing, social work, psychology.
  • Team Leader must have CBT training/experience at the time of hire or must become qualified to perform CBT within the first year of employment.
  • Child Abuse and Criminal Clearance are required.
  • Clear understanding of characteristics and problems of adults with severe mental illnesses and be knowledgeable about community based treatment models (CTT, ACT, or PACT)
  • License in Social Work, Psychology, Nursing, Professional Counseling preferred by not required.

Penn Foundation is an equal opportunity employer